Shipping policy
Shipping Policy
International Shipping
We ship to several countries around the world. Our goal is to offer a safe, fast, and transparent shopping experience for all our customers, regardless of their location.
Processing Time
All orders are processed within 2 to 5 business days after payment confirmation. During promotional periods or high-demand seasons, this timeframe may be slightly longer.
Delivery Times
Delivery times vary depending on the destination:
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- North America and Europe: 7 to 15 business days
- Latin America: 10 to 20 business days
- Africa and Asia: 10 to 25 business days
- Other destinations: 15 to 30 business days
Note: Delivery times are estimates and may vary due to external factors such as customs, strikes, or logistical delays.
Shipping Costs
Shipping costs are automatically calculated at checkout based on the destination and order weight.
We offer:
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- Free shipping on orders over $100.
- Seasonal promotions with reduced or free shipping.
Order Tracking
All orders include a tracking number. The customer will receive the tracking code by email as soon as the order is shipped.
Taxes and Duties
Depending on the destination country, customs duties or import taxes may apply.
These costs are the customer's responsibility.
Incorrect Address
Please ensure that the delivery address is correct at the time of purchase.
We are not responsible for undelivered orders due to incorrect or incomplete information.
Delays and Issues
If your order is delayed beyond the estimated timeframe, please contact our support team. We will do our best to resolve the situation as quickly as possible.
Contact
For any questions related to shipping, please contact our customer support at:
BuyBye
support@buybye.store
joaogonde23@gmail.com
INFO: +244959661543